Privacy policy summary

This Privacy Policy explains the types of personal information collected in connection with the website Education in Canada, how that information is used, the circumstances under which it may be disclosed, and the choices available to individuals regarding those uses. The policy describes cookies and similar technologies, data retention practices, and security measures in place to protect information. The policy is intended as a clear, factual reference describing routine processing activities that support the operation and improvement of the site. For specific legal advice about privacy obligations or rights under provincial or federal law, consult a qualified legal advisor. Contact details for privacy enquiries are provided below.

Information collected

Information collected from users of this website includes contact information provided voluntarily, such as names, email addresses, telephone numbers, and other information supplied within enquiry forms. The site also collects technical data automatically, including IP addresses, browser type, device identifiers, and pages visited for the purpose of maintaining secure and reliable service. Where images or documents are submitted through form uploads, the files and related metadata are stored only to respond to the specific enquiry. Data that is aggregated or anonymized may be used for analytical purposes. Personal information is collected only where necessary to provide described services, to respond to communications, or to comply with legal obligations. Collection and processing are carried out in accordance with applicable privacy laws and the practices described in this policy.

Use and disclosure of information

Personal information supplied through the site is used to respond to enquiries, to provide information about the published content, and to administer site features such as cookie preferences. Technical data is used to operate, secure, and improve the website, including detection and prevention of abuse. Information may be disclosed to third-party service providers that process data on behalf of the site, for example hosting, email delivery, analytics, and security monitoring. Such providers act under contractual obligations that restrict use to the purposes informed by this policy. The site does not sell personal information to third parties. Disclosure may occur if required by law, order of a competent authority, or to protect the rights, property, or safety of the site, its users, or the public, subject to applicable legal safeguards. Transfers of data outside Canada are limited and only made where appropriate protections are in place as required by law.

Cookies and tracking technologies

The site uses cookies and similar technologies for functional, analytical, and preference purposes. Functional cookies are required for basic site operation, including session management and form handling. Analytical cookies collect aggregated, non-identifying information about site usage to help improve content and performance. Preference cookies record user choices such as cookie consent settings. A cookie consent control is provided on the site to accept or reject non-essential cookies. Users may block cookies through their browser settings; however, blocking functional cookies may limit the ability to use some site features. Third-party analytics services may set cookies on behalf of the site; contract terms and privacy controls offered by those providers govern their use. Information about cookie categories and examples of technologies used is available on request by contacting the address below.

Data retention and security

Personal information is retained only as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, or to resolve disputes. Retention periods vary by data type and processing purpose; routine enquiry records are retained for a limited period sufficient to respond and maintain service records. Security measures appropriate to the sensitivity of the information are implemented, including access control, encryption of data in transit, and regular security reviews. While reasonable technical and organizational measures are used to protect personal information, no online system can be guaranteed to be completely secure. Users are advised to avoid including sensitive personal data in free-text fields when contacting the site unless necessary. Breach response procedures are in place and, if required by law, affected individuals and relevant authorities will be notified in accordance with applicable rules.

Individual rights and contact

Subject to applicable law, individuals may have rights to access, correct, delete, or restrict processing of their personal information, and to request a copy of their data in a portable format. Requests should include sufficient detail to locate the relevant records and will be processed in a timely manner within legal timeframes. Certain requests may be limited by legal or operational considerations. To make a request, to obtain further information about handling practices, or to raise a privacy concern, contact the office listed below. The contact channels provided are intended for general enquiries about privacy practices and to facilitate the exercise of privacy rights described in this policy.

Contact for privacy enquiries
Privacy Office
101 College Street
Toronto, ON M5G 1L7
Canada

Email: [email protected]
Phone: +1 416-800-1234