Contact information and enquiries
The office listed below handles general enquiries about the organization and structure of education in Canada, including clarifications about primary, secondary, and post-secondary responsibilities and typical program types. The address and telephone number are provided for written correspondence and standard telephone enquiries. Email is suitable for non-urgent requests and for sending documents. Response time varies with the nature and volume of enquiries; routine requests are typically acknowledged within five business days. This contact channel is not a substitute for provincial or institutional policy guidance. For operational or administrative matters specific to a school, school board, college, or university, contact the relevant provincial or institutional office directly as responsibility for education is in provincial and territorial jurisdiction.